PRIVACY POLICY

Last Updated: September 16, 2026

This Privacy Policy describes how Smooth Naturals LLC, operating the AEVUM brand (“AEVUM,” “we,” “us,” or “our”), collects, uses, and protects information when you visit aevumbysmoothnaturals.com, place an order, contact us, or otherwise interact with our website.

By using the AEVUM website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with AEVUM, we may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and transaction information

  • Communications you send to AEVUM

  • Information submitted through website forms

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser and device information, pages viewed, referring website, approximate location derived from your IP address, and information collected through cookies or similar technologies.

2. Payment Information

AEVUM currently accepts payments through third-party payment services including Zelle, Venmo, and Cash App.

When you use a third-party payment service, information you provide to that service is also subject to the provider's own terms and privacy practices.

AEVUM does not intentionally collect or store your banking passwords or login credentials for these third-party payment accounts.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Communicate with you regarding your order.

  • Arrange and support shipping and delivery.

  • Respond to questions or customer-service requests.

  • Maintain business and transaction records.

  • Detect or prevent fraud, misuse, or security incidents.

  • Operate, maintain, analyze, and improve our website.

  • Comply with applicable legal and regulatory obligations.

  • Send marketing communications when you have consented to receive them or when otherwise permitted by applicable law.

4. Cookies & Similar Technologies

The AEVUM website may use cookies and similar technologies that help the website function, remember preferences, understand website usage, support ecommerce functionality, and improve the customer experience.

Some cookies may be necessary for the website to operate properly, while others may support analytics or other optional functionality.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

5. How We Share Information

AEVUM does not sell your personal information for money.

We may share information with service providers when reasonably necessary to operate our business, including providers that support:

  • Website hosting and ecommerce functionality

  • Payment processing

  • Shipping and delivery

  • Email and customer communications

  • Analytics and website performance

  • Fraud prevention and security

  • Professional or legal services

These third parties may process information according to their own terms and privacy policies.

We may also disclose information when required or permitted by law, including in response to valid legal processes or when reasonably necessary to protect AEVUM, our customers, or others.

6. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or regulatory requirements.

Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our business practices.

7. Data Security

AEVUM takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

8. Your Privacy Choices & Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the ability to request access to, correction of, or deletion of certain personal information.

You may also unsubscribe from marketing emails by using the unsubscribe option provided in those communications, when applicable.

To submit a privacy-related request, contact us at hello@aevumbysmoothnaturals.com.

We may need to verify your identity before completing certain requests, and some information may need to be retained when required or permitted by law.

9. Third-Party Websites & Services

The AEVUM website may contain links to or integrations with third-party websites and services.

AEVUM does not control the privacy or security practices of independent third parties. We encourage you to review the applicable privacy policies before providing personal information to those services.

10. Children's Privacy

The AEVUM website and products are not directed toward children.

AEVUM does not knowingly collect personal information from children under 13 through the website. Research compounds offered by AEVUM are restricted to purchasers who are at least 21 years of age, as provided in our Terms & Conditions.

If we learn that personal information from a child has been collected inappropriately, we will take reasonable steps to address it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable requirements.

Updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Smooth Naturals LLC / AEVUM
Email: hello@aevumbysmoothnaturals.com