PAYMENT & SHIPPING

Last Updated: September 16, 2026

AEVUM, operated by Smooth Naturals LLC, currently accepts manual electronic payments for all website orders. Please review the following information carefully before submitting your order.

1. Accepted Payment Methods

AEVUM currently accepts payment through:

  • Zelle

  • Venmo

  • Cash App

Credit and debit card payments are not currently accepted through the AEVUM website.

2. Placing Your Order

After submitting your order through the AEVUM website, you will receive instructions for completing payment using one of our accepted payment methods.

Submitting an order does not constitute payment or begin order processing.

Your order will remain pending until full payment has been received and verified by AEVUM.

3. Completing Your Payment

When sending payment, please follow the payment instructions provided with your order carefully.

The only note that should accompany your payment is:

AEVUM ORDER

Please do not include product names, research compound names, abbreviations, emojis, or other product references in the payment note or memo.

Payments containing information inconsistent with these instructions may require additional review and could delay processing.

4. Proof of Payment

After completing payment, customers will be asked to submit a Payment Confirmation through the AEVUM website.

The confirmation form may request:

  • Name

  • Email address

  • Order number

  • Payment method

  • Amount paid

  • Payment date

  • Screenshot or other proof of payment

Please do not submit banking passwords, account login credentials, full bank-account numbers, Social Security numbers, or other unnecessary sensitive financial information.

Submitting proof of payment allows AEVUM to match your payment with the correct order.

5. Payment Verification

Order processing begins only after payment has been received and verified by AEVUM.

Customers are responsible for ensuring that the payment amount and information provided are accurate.

If AEVUM cannot verify or match a payment to an order, processing may be delayed while we attempt to resolve the discrepancy.

6. Shipping

AEVUM currently ships within the United States only via USPS.

A flat $11.00 shipping fee applies to all orders.

In-stock orders may require up to 48 business hours for processing after payment has been received and verified.

Pre-order or pre-sale items may require up to two weeks for processing.

Complete shipping terms, including information regarding tracking, carrier delays, lost or stolen packages, and delivery responsibilities, are available in our Shipping Policy.

7. Final Sales

Due to the nature of the products offered by AEVUM, all sales are final, except where otherwise required by applicable law or provided in our Refund Policy.

Please carefully review your order before submitting payment.

Additional information is available in our Refund Policy.

8. Questions

If you experience an issue completing or verifying your payment, please contact AEVUM through our Contact page and include your name and order number.