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THE AEVUM GUIDE

Frequently Asked
Questions

Everything you need to know about AEVUM—from research compounds and COAs to ordering, payment and shipping.

Frequently asked questions

What does “Research Use Only” (RUO) mean?

Products identified by AEVUM as Research Use Only are intended solely for lawful laboratory, analytical, educational, or research purposes. They are not intended for human or veterinary use, consumption, diagnosis, or therapeutic application.

Are AEVUM research compounds intended for human use?

No. AEVUM products designated Research Use Only are not intended for human or veterinary use. They are not represented or sold as medications, foods, dietary supplements, or products intended to diagnose, treat, cure, mitigate, or prevent disease.

Where can I find Certificates of Analysis (COAs)?

Available Certificates of Analysis can be found on our Quality & COAs page. Select the applicable product to view its available documentation. Additional COAs will be added as they become available.

Does AEVUM provide COAs for its research compounds?

Yes. COAs are available for select AEVUM products and batches and provide analytical results reported by the testing laboratory. Supplier-identifying or internal reference information may be redacted to protect proprietary sourcing relationships; analytical results and laboratory findings are not altered by AEVUM.

What is AEVUM’s return and refund policy?

Due to the nature of the products offered by AEVUM, all sales are final. Orders are not eligible for returns, refunds, or exchanges except where required by applicable law or in the event of a confirmed AEVUM fulfillment error. Please review your order carefully before submitting payment.

What payment methods does AEVUM accept?

AEVUM currently accepts payment through Zelle, Venmo, and Cash App. Full payment must be received and verified before order processing begins. Payment instructions are provided during or following checkout.

How much is shipping?

AEVUM offers a flat $11.00 shipping rate on all orders. We currently ship within the United States only via USPS.

How long does order processing take?

In-stock orders may require up to 48 business hours for processing after payment has been received and verified. Pre-order or pre-sale items may require up to two weeks for processing. Processing time does not include USPS transit or delivery time.